







QUESTIONS & ANSWERS
Ask a Question-
Hi I was wondering are the sizes in Asian sizing? Should I size up or down?
Hello,dear customer.It is US size of this costume,you can choose your normal size which you usually wear:)
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I was wondering if the waist of the dress might be a stretchy fabric? Or if the belt is a stretchy fabric? I'm interested in purchasing but worried it might not fit my waistline.
Hello,dear customer.You can choose a size which fit you well and leave your waist size in "Special instructions for seller" order note,Then we will adjust the waist size for you ,Please dont worry about it.This costume need 10 to 15 business days to make it recently:)Best Regards!
FAQs
Which size should I choose?
Some in stock costume sizes(like genshin impact cosplay),we have put the size chart in product description which connect to product photos.If you don't find the costume or shoes size chart,Please click this size page: Costume size ,Shoes size.
What payment methods does SBluuCosplay accept?
We accept Paypal, and Paypal with credit card.If you don't have Paypal account,please pay for order as Paypal guest.Read more on our payment options.
Is it safe to use my credit card online at SBluuCosplay?
At SBluuCosplay, your personal online security is important to us. We use the latest SSL encryption technology to safely transmit your personal and credit card information.
All orders are processed through a secure checkout system provided by Shopify Payments.
Additionally, for your safety and protection, we do not store any cardholder account data. All credit card payment service are secure and are handled by Shopify Payments.
What should I do if the item I receive are not the right size or are different from the product?
An order issue can be solved to SBluuCosplay Store for an replacement or Free Return provided it is:
- You have 30 days money-back guarantee after receiving item
- You have your order number
- Items are not used
- The request will be progressed to our Customer Care Team and will be processed within 1 to 3 business days to the original payment method.
- For more Free Return service,please click free return
Please note: feel free to contact us: service@sbluucosplay.com or chat with us:)